CLIENT TESTIMONIALS

Once treatment is complete and our patients transition into retainers, we sit down with them and ask specific questions about how their experience at Labbe Family Orthodontics has been. Here is a sample of our responses:

What one thing do we most need to change to improve our practice?

“I can’t think of even one thing! Great practice, dentists and staff! Love the Annapolis Office!”

“We have no complaints with the practice. The entire process has been a joy and handled well.”

“Truly nothing you have always been responsive to our routine and urgent needs.”

“Nothing I can think of, it was a very good experience”

“Nothing it was perfect!!!!!!”

How could we best improve communication between parents, office staff and Dr?

“I think that the communication is excellent, nothing to change at all”

“Communication is great, email reminders are helpful”

“I was told everything my child was and was informed every step of the way”

“Communication was great!”

“None, I love the email reminders!”

What do you appreciate the most (or least) about how you (or your child) were handled during treatment?

“I like the way they talked to my son, about exactly what he needed to do to get his braces off on time, and to be responsible of his own care.”

“Most professional practice, just loved the overall attention that you gave to my daughter. Overall, very good staff!”

“On time appointments, presentable, knowledgeable and enthusiastic staff”

“Love how you address patient directly, allow them to be an integral part of their treatment plan and expect them to take responsibility for their care…”

“Everyone from the women at the front desk, to everyone in the back are very friendly and caring. The incentive program (Wahoos) is great for the kids!”

Would you recommend our office to a friend or neighbor? Why or why not?

“I have sent several friends and relatives to your practice. I have been impressed with staff and approachability and professionalism. I appreciate the overall timeliness and thoroughness of staff.”

“Absolutely! All three of my children had awesome experiences with braces!”

“Yes! Very nice staff, convenient locations and appointment times”

“We’ve had 4 kids in braces here, and have been very happy with all aspects of treatment, results and communication. Thank you!”

“Yes, good location, good payment plan, good value for the money and, last but not least, great people!”

“Yes! Flexible hours, professional staff and my son receives many compliments on his teeth.”

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